US$12B → US$450B
From US$12B in 2026 to more than US$450B by 2035 — when agentic AI is expected to account for 30% of all enterprise-software revenue, up from 2% in 2025 (Gartner).
CSC AI Hub Platform · Enterprise-Ready
Orchestrating the Backoffice of the Future
The autonomous-agent platform that turns the Shared Services Center into a competitive advantage — more margin, less risk, and the capacity to grow without the backoffice becoming a bottleneck.
100+
Agents in the CSC AI Hub catalog
-50%
SSC operating cost
-65%
Close cycle time
R$ 86Mmodeled savings / year
87%recommendation acceptance
Global trend · The future has already begun
The era of billion-dollar companies run by autonomous agents
A new generation of companies scales capacity without scaling the backoffice at the same rate — redefining what it means to grow a business.
15% of decisions
By 2028, at least 15% of day-to-day operational decisions will be made fully autonomously by AI agents — up from virtually zero in 2024 (Gartner).
US$4.7M / employee
AI-native companies already operate with revenue per employee far above the market average — the productivity benchmark the next billion-dollar players will follow.
The Board's agenda
The cost of doing nothing is higher than the cost of transforming
Margin erosion
Every cycle of organic or acquisitive growth adds backoffice headcount at the same rate — compressing the EBITDA margin exactly when it matters most.
Regulatory and labor exposure
Sample-based auditing leaves most transactions off the radar. Labor, tax and compliance liabilities pile up until they become a material contingency.
Friction in M&A synergies
Fragmented systems delay post-acquisition integration by quarters, not weeks — postponing precisely the value that justified the deal.
For the CFO, the CHRO and the Board
End-to-end financial and strategic impact
+3 to 5 pp
Recoverable EBITDA margin
-65%
Close cycle time
100%
Transactions under continuous audit
40–70%
Productivity gain
-50%
Operating costs
-65%
Close cycle time
75–95%
Reconciliation with no human touch
The CSC AI Hub modules
Six specialized modules — one mesh of agents for every backoffice domain
HR_OPS
Full employee lifecycle, from hire to succession.
ExploreSUPPLY_OPS
Real-time sourcing, P2P and supplier risk management.
ExploreLEGAL_OPS
Autonomous CLM, litigation and end-to-end regulatory compliance.
ExploreMKT_OPS
An autonomous agency for communication, training and change management.
ExploreFIN_OPS
Accounts payable, receivable, treasury and autonomous accounting close.
ExploreTAX_OPS
Assessment, bookkeeping and tax defense with 100% of obligations monitored.
Explore
Real case · Supply_Ops in production
R$ 86 million in cost reduction (model/projection)
A platform in production across the purchasing and contract cycle of a large-scale industrial operation — six operational capabilities and a mesh of sixteen specialized agents.
R$ 86M
Savings / year (model)
16
Agents in production
87%
AI acceptance
Foundation of trust
Security, LGPD and data governance by architecture
End-to-end encryption
Data protected in transit and at rest, with dedicated key management.
Granular access
Role-based profiles and least-privilege principle, reviewed by agents.
Immutable audit
Every access and every action recorded in a tamper-proof, traceable trail.
LGPD by design
Data minimization, media proxy and automated response to data subjects.
From pilot to scale
A three-wave adoption journey, with value from the first quarter
Diagnostics & Digital Twin
Process mining across ERP, CRM and ITSM builds the digital twin of the SSC, sets the KPI baseline and prioritizes the highest-ROI use cases.
First agents in production
The highest-return modules (HR_Ops and Fin_Ops) go into assisted operation, with calibrated human-in-the-loop and measurable gains each quarter.
Multi-domain scale
The six modules operate in a coordinated way, exceptions decline cycle after cycle, and recurring savings consolidate the program's payback.
FULL PROGRAM PAYBACK IN 12–18 MONTHS
Ready to orchestrate the backoffice of the future?
Let's map the Digital Twin of your SSC and design the first wave of autonomous agents.